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Course Objectives
By the end of the programme you should be able to:
· Demonstrate an increased awareness and understanding of the role of a professional negotiator.
· Demonstrate an increased knowledge of the concept, principles and stages of negotiation.
· Identify the skills, knowledge and understanding necessary to be an effective negotiator in a competitive environment.
· Identify your own negotiating style and the potential strengths and weaknesses of your style.
· The programme is intended to be as informal as possible, with lots of participation to aid the process of learning.
· It encourages opportunities to practise new ideas in a safe environment
Programme Content.
· Core Skills and the Negotiation Process
· Understanding your current negotiation style
· Working with the negotiation process
· Foundation negotiation skills
· The Interpersonal Skills of Negotiation
· Questioning and Listening - picking up Information and acting on it.
· Using ‘Silence’ as a powerful negotiation tool
· Being aware of your own and others’ body language
· The Essential Steps of the Process
· Planning and preparation – best alternatives
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